When the current Coronavirus lockdown was implemented I had assumed that the sale of our property would have to be put on hold for many months - and without the efforts of our estate agent, James Newman, I have no doubt that this would have been the case. James was persistent and resourceful in pursuing the sale, and remained calm and good-humoured even in trying circumstances. When a number of difficult issues arose, James demonstrated diplomatic skills in keeping our buyer on board; and when we decided that our dilatory solicitor needed to be replaced, he made arrangements to set us up in a matter of hours with a replacement who proved to be an excellent choice in quickly resolving the complex issues. James really did seem to go the extra mile to get the sale completed.